Faster restoration and remediation for property insurance claims

Residential   |   Commercial   |   Industrial

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Siemsen Restoration provides restoration and remediation works that minimise the extent of structural repairs, as well as contents repairs. This decreases the cost of a claim for insurers and enables customers to get back to normality as quickly as possible.

Water

Industrial Machinery

Fire

Sewage

Mould

Malicious 
Damage

The Siemsen Restoration solution

Faster claims, lower costs, better customer experience

Insurers and customers benefit from using Siemsen Restoration in conjunction with our property repair partners Claim Central, creating a single point of contact that speeds up the entire claim process and provides a better customer experience.

Technology

Automated workflow processes and practices are the most critical element of achieving consistency on every claim.

Resource management

Management of all stakeholders involved in an insurance claim is critical during CAT events.

Stakeholder communication

Intelligent, automated communication via SMS and email between all stakeholders including supply partners, first response, external assessors, estimators, builders and trades.

Materials, plant & equipment supply

Pre-approved contractual arrangements with our supply chain to ensure we manage cost, quality and timeliness outcomes when procuring materials, plant and equipment supply.

Claims intelligence

We capture claims intelligence and real time performance trends throughout the claim. These are critical in managing a changing environment such as a major CAT event.

“They were fantastic from the first phone call to completing the process. They helped us with every part of the claim and were always ready to listen. Highly recommended.”

 

Customer, major insurer

Why Siemsen Restoration?

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A known, consistent and pre-established approach to restoration claims
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Increased customer advocacy and net promoter results due to consistent communication
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Significantly shorter lifecycles through process and supply chain automation
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Reduced cost leakage due to prior planning and preparation

 

Residential  |  Commercial  |  Industrial

For more information, please contact:

1300 621 596
(Click here for translation, speech and hearing impaired services.)

emergencyresponse@claimcentral.com.au

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